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How our practice keeping you safe

cdc.gov/coronavirus
How our practice is keeping patients safe from COVID-19

We are committed to keeping patients safe and are taking the following steps to reduce the risk of COVID-19 in our patients and staff:

We are providing extra training for staff and education for patients about the importance of hand hygiene, respiratory hygiene, and cough etiquette.

Tissues, alcohol-based hand sanitizer, and trash cans will be provided in the waiting area and treatment area.  Soap and water will continue to be available at all handwashing sinks and in the restrooms.

We are monitoring healthcare personnel for symptoms of respiratory infection.

We are instructing staff who have fever, cough, or shortness of breath to stay home and not come to work.

We are prepared to quickly identify and separate patients with respiratory symptoms.

Patients with respiratory symptoms will be asked to not enter the premisis and contact their doctor. This may affect your chair location, treatment time or day.

We are training staff about proper use of personal protective equipment for COVID-19.

You may see a change in the personal protective equipment (i.e. gowns, masks, gloves) that staff
wear or that you are asked to wear to protect other patients.

We are continuing our routine cleaning and disinfection procedures as they are also the procedures recommended for protecting patients from COVID-19.

Any surface, supplies, or equipment located within the patient station will continue to be disinfected
or discarded. We will ensure any surface, supplies or equipment located within 6 feet of an all patients are disinfected or discarded.

We may restrict visitor access to protect patients.

We are adjusting visitor access and movement within the facility.  If able to enter, visitors will be screened for symptoms of respiratory infection.

We are encouraging patients and staff to share all questions and concerns related to COVID-19.

Don’t be afraid to use your voice. It is okay to ask staff questions about treatment changes and ways
to protect yourself and your family.

We are staying up-to-date with the latest information from CDC’s COVID-19 web page:

www.cdc.gov/coronavirus.


Thank you for everything you are doing to keep yourself and your loved ones safe. We will keep you
informed about any new precautions we think are necessary. Please feel free to contact us with additional questions.

 

 
 
176 Auburn Court, Suite 6
Westlake Village, CA 91362

Phone:
805-495-4601
Fax:
805-495-0861

James E. Bollinger, D.D.S., INC.


Ryan C. Stoops, D.D.S., INC.


Dianna Z. Volk, DDS, MS